Contact Us
We’re Here for You
Whether you need a product recommendation, help tracking an order, or details about any of our home and lifestyle essentials, the LumenJoyWay team is ready to assist. We believe premium products deserve premium support — and real human help is just a message away.
For quick answers about shipping, returns, and common questions, please check our FAQ page first. If you still need help, don’t hesitate to reach out — we’d be happy to assist you.
Operating Company
Hong Kong Sutate International Trading Co., Limited
Store Domain
lumenjoyway.com
Customer Care
service@lumenjoyway.com
Get in Touch
Call Us
+1 (989) 682-7531
Direct assistance
Service Hours
9:00 AM – 6:00 PM
PDT
Still deciding on your first LumenJoyWay purchase? Reach out for a personal recommendation, and use code WELCOME10 at checkout for 10% off your first order.