Shipping Policy
Shipping & Delivery Policy
At LumenJoyWay, we’re committed to making your shopping experience as smooth as possible. We work with trusted carriers to ensure your order arrives safely and on time.
Shipping Rates
- Free Standard Shipping — Enjoy free shipping on all orders over $75.
- Flat Rate Shipping — Orders under $75 ship for a simple flat rate of $5.99.
Processing & Delivery Times
Orders are typically processed and dispatched within 1–3 business days.
To bring you the best quality products, we fulfill orders from a combination of our domestic warehouses and trusted manufacturing partners in the United States, Canada, and Australia.
Estimated delivery time: Please allow 10–20 business days after dispatch, depending on your location.
How to Track Your Order
As soon as your order ships, you’ll receive a Shipping Confirmation email with your tracking number.
You can track your package anytime by entering the number at www.17track.net.
Need Help?
If your order hasn’t arrived within the estimated window, or if you have any questions about your shipment, just reach out to us at service@lumenjoyway.com. We’re always happy to help.